Shipping Policy
Shipping Policy
At Shilpi Creation, we are committed to ensuring a seamless shopping experience for you, from browsing our collection of clothes and baby products to receiving your order. Below, we provide all the details regarding our shipping processes.
1. Order Processing Time
- All orders are processed within 2-3 business days (Monday to Friday, excluding public holidays).
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order is processed, you will receive a shipping confirmation email with tracking details (if applicable).
2. Shipping Rates and Delivery Times
Shipping rates and delivery times depend on your location, the size of your order, and the shipping method chosen. We offer the following options:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
Shipping Rates:
- Standard Shipping: A flat rate of [Insert rate] for all orders.
- Express Shipping: A flat rate of [Insert rate] for all orders.
- Free Shipping: We offer free standard shipping on orders over [Insert minimum order value].
Please note that delivery times are estimates and may vary due to unforeseen circumstances (e.g., weather, postal delays, etc.).
3. International Shipping
We currently offer international shipping to select countries. Shipping rates and delivery times for international orders will vary based on the destination. International customers are responsible for any customs duties, taxes, or additional charges that may apply upon arrival.
If your country is not listed at checkout, please reach out to us at [insert contact email] to inquire about international shipping options.
4. Order Tracking
Once your order has shipped, we will send you an email with tracking information (if available). You can track your shipment via the carrier's website or use the tracking number provided to check the status of your order.
5. Shipping Delays
While we strive to ensure timely delivery, there may be occasional delays due to factors outside our control, such as high demand, adverse weather conditions, or postal service disruptions. If there is a significant delay with your order, please contact us at [insert contact email], and we will assist you in resolving the issue.
6. Address Accuracy
Please ensure that all shipping details are correct when placing your order. Shilpi Creation is not responsible for delays or lost packages due to incorrect or incomplete shipping addresses. If you notice an error in your shipping information, please contact us immediately at [insert contact email].
7. Missing or Damaged Items
If your order arrives damaged or if items are missing, please contact us within 7 days of receiving the package. We will work with you to resolve the issue promptly. Be sure to retain the original packaging for inspection by the carrier if necessary.
8. Returns and Exchanges
For information regarding returns, exchanges, and refunds, please refer to our Returns & Exchanges Policy [insert hyperlink to Returns Policy].
9. Contact Us
If you have any questions regarding our shipping policy, please feel free to reach out to us at:
Shilpi Creation
Email: support@shilpicreation.com